Thank you for choosing Manasnptr Travel Safari Company for your upcoming adventure! We strive to provide seamless service, ensuring your travel experience is as smooth and enjoyable as possible. Below are the details regarding our shipping and delivery processes:
1. Booking Confirmation and Documentation Delivery:
- Once you’ve booked your safari or travel package with us, you will receive a confirmation email containing all necessary details about your trip, including itinerary, travel documents, and any pre-departure instructions.
- You can download and print your tickets, itineraries, and other travel documents directly from the confirmation email or by logging into your Manasnptr account.
2. Travel Kits and Souvenirs:
- For certain safari packages, you may receive a custom travel kit that includes items such as maps, guides, and safety equipment, which will be shipped to you prior to your departure.
- We also offer exclusive safari-themed souvenirs and merchandise, including t-shirts, caps, and local art. These can be purchased on our website and delivered directly to your address.
3. Shipping Timeline:
- Domestic Shipping: Orders placed for travel kits and merchandise within the same country are typically processed and shipped within 2-3 business days. Delivery takes 5-7 business days, depending on your location.
- International Shipping: For international orders, shipping times may vary based on the destination country. We aim to deliver your items within 7-14 business days. Tracking information will be provided once your order has shipped.
4. Delivery to Safari Locations:
- For those booking safaris with unique or remote destinations, travel packages will include transportation arrangements such as airport transfers, luggage handling, and delivery of any pre-safari supplies directly to the safari camp or lodge.
- If you are flying in for a safari, airport pick-up services will be arranged, and any necessary gear will be delivered directly to your accommodation before your safari begins.
5. Tracking Your Order:
- All shipped merchandise and travel kits come with a tracking number, so you can easily monitor the status of your delivery online.
- For safari packages, detailed itineraries and scheduled arrivals will be updated regularly to ensure you’re always informed.
6. Packaging and Care:
- We take great care in packing your items to ensure they arrive in excellent condition. Whether it’s delicate merchandise or safari-related travel essentials, we use secure and eco-friendly packaging to protect your purchases.
7. Customer Support:
- Should you have any questions about your order or need assistance with delivery, our customer service team is available 24/7 to provide support. You can reach us by email, phone, or through our website’s live chat feature.
We want to make your journey with Manasnptr Travel Safari Company as smooth and enjoyable as possible. If you need any assistance with shipping or delivery, don’t hesitate to get in touch. Safe travels, and we look forward to welcoming you on your safari adventure!
